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Frequently Asked Questions



Welcome to cincyMOMS!

We are glad to have you. If you'd like to become a member and begin posting messages, please go here and click on "become a member."
We have tried to answer many common questions below. If you need a quick answer to something not addressed here, feel free to post your question in our cincyMOMS (the site) forum. There are members logged into cincyMOMS at almost any time of the day or night, and if they see your question and can help you, they will post a response. (Our members are great that way!)

As of May 13, 2008, we have a new login system. If you are a member but haven't logged in since May 13, please go here for step-by-step instructions. Answers to commonly asked questions about the new login are incorporated in the help links below.


Index

About Us
Advertising in the discussion forums - What's allowed
Advertising rates and marketing partnerships with cincyMOMS
Blogs - What does "write a blog" mean?
Calendar of events
Child care - how to post that you are seeking or offering babysitting Emails - Sending and receiving through the site
Forums:
  • How to start discussions and post responses
  • Behavior guidelines
  • Help - I can't post
  • Searching the forums for a topic

  • Moderators - Who are they and how to contact
    Password problems
    Photos - How to work with:
  • Avatars (tiny photos appearing with your username)
  • Photos submitted to galleries

  • Registration problems
    Log-in problems
    Usernames
  • Getting a new username
  • Help - My email address is showing as my username



  • Important: Please do not post your email address on cincyMOMS

    We're seeing lots of people posting their email addresses in our forums. We strongly advise against this, as computers crawl the Internet looking for addresses to add to spam lists. You will likely end up with more spam if you do this. Instead, simply invite people to email you privately through the site. We offer this feature to help you avoid spam. Thanks!


    Registration and Sign in

    I can't seem to register. What's going on?
    One possibility is that you don't have cookies enabled on your browser. Here are some instructions for addressing this.

    I try to register and am told my email address is already in use.
    There are several possible reasons for this:

  • You signed up earlier but did not complete the registration process. When this happens, our system recognizes your email address and does not let you register again, but you won't be able to sign into our site because you haven't completed the process.
    In order to complete the process, you need to find the email that we sent you upon registration and click on the link in that email to activate your account. The email will be from Cincinnati.Com. If you can't find it in your inbox, check your spam or junk mail folder. Sometimes it lands there. If it's been a while since you signed up and the email is nowhere to be found, email cincymoms@cincymoms.com from the email address you registered with, and we'll see if we can help.
  • Second possibility: You already registered for cincyMOMS once and forgot, or you registered for another Enquirer Web product using the same email address. Other Enquirer products include connectMason.com, connectDeerfield.com, connectWestChester.com, connectLiberty.com, Cincinnati.com, Nky.com, Enquirer.com and "Get Published!"
    cincyMOMS members are included in the same database as members of those other sites. So, if you've registered for any of those sites, you have the same username and email address on cincyMOMS as you have on those sites. If you want to have a different username on cincyMOMS, you must register for our site with the different username and a different email address.

    I never received the email you sent in order to activate my account.
    The email will be from Cincinnati.Com, not cincyMOMS, as our log-in process is handled through Cincinnati.Com. If the email doesn't appear to be in your inbox, check your spam or junk-mail folders. Sometimes it lands there. You may also have filters on your email that are preventing our message from getting through, so consider turning off the filters. Finally, if these tips do not help, email us at cincymoms@cincymoms.com. Describe your problem in detail and we will help.

    I cannot figure out where to log in.
    You need to be in our forums to log in. Once there, you'll see on any page of the forums two small links at the top left that say "log in" and "become a member." Click on "log in" and then enter your email address and password in the box provided.
    There are several ways to get to the forums in order to click on the "log in" link:

  • Click on "join the conversation" at the very top right of the home page.
  • Click on the "Talk" tab at the upper right of our home page.
  • Click on any discussion you see on our home page.
  • Click on a forum category in the list below "Recent Discussions" on our home page.


  • I try to log in and get the message "invalid email or password."
    First, if you became a member before May 13, 2008, but have not logged in since then, you need to reset your password. Go here for instructions.
    This message means that you are entering either your email or password incorrectly. Remember that you must enter the email address you originally registered with. If you cannot remember what email address you used, email cincymoms@cincymoms.com and we will help you.
    Passwords are case-sensitive. You must enter your password exactly as you originally created it, or exactly as it appeared in the email we sent you. If you are using the system-generated password you received from us by email, your best bet is to copy and paste it into the password field directly from the email we sent you. If you have been copying and pasting, and it's not working, try carefully typing in the password. Some email programs insert invisible spaces into copied material. You can't see the spaces, but it would prevent the password from working.
    If none of these tips help, try requesting a new password from our system by clicking on "forgot password" at the bottom of the log-in window.
    If this one still does not work, send us a message requesting that a password be emailed to you manually.
    If you are able to log in with the system-generated password, but not with one you create yourself using the "change password" link under your username, we suggest you stick with the system-generated password for now. Alert us to any problems with the "change password" link by emailing cincymoms@cincymoms.com.

    I cannot tell whether I'm logged in or not. I see "Welcome (your username)" in the upper righthand corner of the home page, but when I click there I am asked to log in.
    The welcome message is not an indicator of whether you're logged in or not, only that you have visited the site before as a registered member. Clicking on the welcome message will either take you to your cincyMOMS profile, if you're already logged in, or will prompt you to log in if you're not.

    I see "hi (your username)!" at the top of the forums, but when I try to post I am told I need to log in.
    This is probably because our forums have not yet recognized that you are logged in. Hit F5 to refresh your page and you should be able to post. If this doesn't work, trying killing your cookies first. You can do this by going to our kill cookies page. Once you hit this link, your cookies will be deleted, even if it appears that nothing has happened. Then log out and back in, hit F5 to refresh your page, and see if you can post.

    If none of these tips work, your best recourse may be switching browsers. If you're using Internet Explorer to access the Internet, download Firefox for free and try that. Or if you're already using Firefox, try Internet Explorer. Switching browsers has worked for a number of people. This is a temporary solution until our site is upgraded in September 2008.


    Usernames

    How do I change the username I registered with?
    cincyMOMS is not able to do this for you, but you may visit this discussion for tips from other members who have successfully changed their usernames under the system in place since May 13, 2008.
    If you'd rather start fresh on the site, simply register again with a new username and a different email address. (You can easily create a free address through yahoo.com or similar services.)

    Help - my username is showing as my email address!
    Here's what's happening: At some point in the past, you registered for the Enquirer's Get Published system, and at that time, your email address was assigned as your username. We share a member database with Get Published, so your username on Get Published is also your username on cincyMOMS. In order to have a different username on cincyMOMS, you need to register for cincyMOMS with the username of your choice and a different email address than the one you used for Get Published. We apologize for the inconvenience.


    Email through the site

    How do I email another member through the site?
    First, you must be signed into the site to do this. In the Talk forums, click on the username of the person you wish to email, or go to our members page, look up their username and click on it. Scroll to the bottom of their profile. If they are accepting email, you will see "Email this member!" with an empty text box underneath. Type your message and click "Submit."

    Please do not email members privately in order to criticize opinions they have expressed in the forums. If you find yourself getting so involved in discussions that you want to carry it into email, you need to step back and take a break. Private email is a courtesy we provide to members who need to followup with each other on subjects that may involve divulging private information. (Example: Two people whose children have special needs want to email each other about their experiences with a particular therapist.)

    How do I change my settings so other users can send me private emails through the site?
    Assuming you are logged in, go to any page of our forums and look to the far right of the message that says "hi (your username)! You'll see a link for "My cincyMOMS profile." Click there and check the box indicating that you want to be able to receive private email through the site.

    I've clicked on another member's username and there is no box for sending the person an email.
    This is because the member has not set up her profile to receive private email. In many cases, this is an accidental oversight. If she has posted on the site, inviting you to email her privately, you could post back suggesting that she check her profile to confirm that she's set up to receive private email. You can post this link to help her: http://cincymoms.com/faq.aspx#Email

    I'm sending private email through the site, but people don't seem to be getting it. What's up?
    Some users occasionally experience this difficulty. Send email to cincymoms@cincymoms.com and we'll check it out. Be as specific as possible in describing the problem, including copying and pasting any error messages that appear. Also, tell us which Internet browser you're using. (Commong ones are Internet Explorer and Mozilla Firefox.)

    Also, check your spam folder for emails from cincyMOMS.com. If your email to another user could not be delivered, the notice from us will sometimes end up in your spam folder. The main reason for undeliverable emails is that other users submitted incorrect email addresses months ago, before we started authenticating emails as part of the registration process.

    Finally, people may be receiving your emails, but the emails are landing in their spam folders instead of their regular inbox. You may want to post on the site suggesting that they check their spam folders if they can't find the email from you.


    Using the Forums

    How do I start posting comments? You can access our discussion forums in several ways:
  • Click on the "Talk" tab in the upper righthand corner of our home page.
  • Click on any of the discussions you see on the home page.
  • Click on a forum category in the list located underneath Recent Discussions on the home page.


  • How do I start a discussion?
    First, you must be registered for our site and logged on in order to post. See other links in our Help index for information on this.
    After you are logged on, click into our forums in one of the ways described above. You will see a the top left a message that says, "hi (your username)!" This means you are logged on and ready to post. If you're already in a discussion category, you'll see a link that says "create new topic" at the top left. Click there. Type your message in the text box provided, then click "post new topic" at the bottom right.

    How do I reply to someone else's topic?
    Call up the discussion and click on "add new reply" at the top left or the bottom left of the page. Type your response in the text box provided, then click "post reply" at the bottom right.

    I cannot see the "add a new reply" or "create new topic" links.
    If you are logged in, or believe you should be logged in, hit F5 to refresh your page. This should cause the links to appear. If not, you should try a process called deleting your cookies. Go to this link: cincymoms.cincinnati.com/KillCookie.aspx It will seem as if nothing happened. This is normal. Hitting this link causes your cookies to be automatically deleted. Then try logging out and logging back in. You should see the "add a reply" and "post topic" links.

    How do I search the forums to see if my topic has been mentioned before?
    If you're on any page within our forums, click on "search forums" in the upper righthand corner. Tips: You'll have better luck if you use only one, specific search terms, search one forum at a time instead of "all forums," and search as short a time frame as possible.

    Can I advertise my business in the discussion forums?
    On a limited basis, and only if you are buying or selling used items, providing child care from your home or running a home-based business. You must be a genuine participant in other discussions on cincyMOMS in order to post any ads. This means your non-business related posts must outnumber your ads. (Child care ads are the only exception.)
    Please go here for information on paid advertising and marketing partnerships with cincyMOMS.

    Here are your options in the Talk forums:

    For buying and selling used items:
    - Go to our Buy and Sell section and post your items for sale in the appropriate forum based on the type of item it is, such as Clothing or Baby Gear and Toys. You may make one "for sale" post per category per day. You may not make more than two posts per month advertising the same item for sale.
    - If you are seeking to buy an item, you may post in the Items Wanted to Buy forum and/or in the appropriate forum by type of item.

    For child care:
    - Go to the Child Care section of our Talk forums. Find the geographic folder that best represents where your in-home day care is located. Open that folder and make a post (click "start a new discussion") about your business.
    Eventually, your post will drop to the second page of listings. If you still have openings for kids, you may bump it up again to the front page by posting a reply to your own post. But if you're already on the front page, don't bump just to get above other people's posts.

    Those who are seeking in-home child care are also welcome to make such posts in the geographic folders representing their area.

    For other types of home-based businesses:
    • You can explain what you have to offer by making a post (clicking on "start a new discussion") in our Home-based Businesses talk forum, within the Buy and Sell section.
    • You must explain exactly what you do and how your business works, or refer people to a Web site that does so.
    • You may make two posts a month in the Home-Based Businesses category. You may not post a reply to your own post just to bump it higher in the forum.
    • Finally, you must be a genuine participant in other discussions on cincyMOMS in order to post ads in Home-based Businesses.
    - Tell other women about job opportunities with your business by posting in the Work-at-Home Ideas forum, under My Lifestyle.
    - Post a REPLY in other forums when the discussion is relevant to your business. For instance, if someone has started a discussion under Parties, looking for party favor ideas, and you make party favors, you can post a reply to that discussion. Be careful that your post relates to the discussion. If not, it will be deleted.

    Your advertisement must state the name of the business and be clear about how money is made.

    Any advertising-like posts that do not follow these guidelines will be moved to the appropriate forum or deleted. This obviously includes duplicate ad-like messages made in multiple forums, all of which will be deleted. Also, please do not send private e-mails to our members in order to promote your business. This may result in your being banned from the site.


    Thanks for your cooperation with these rules. We have to be careful not to let lots of advertising creep into the forums. You can help by emailing cincymoms@cincymoms.com whenever you see an improper ad, or forwarding to the same address any spam emails you receive through the site. (Do not reply to the spam emails, just forward them to us.)

    Can I announce fund-raisers or volunteer opportunities in the forums? Yes, in our Giving Back section. You must follow the guidelines posted there. The section is not for posting fundraisers in which a portion of your sales go to a particular cause.

    How do I find my old posts? On the home page, click on "Welcome (your username)" in the upper righthand corner. Or, if you're in our Talk forums, click on "My cincyMOMS Profile" to the far right of the "hi (your username)!" message. Scroll to the bottom of your profile and you'll see a list of all your old posts. The topics are ranked in order by most recent reply. So, this is a quick way for you to see which topics are "freshest," meaning still attracting comment from other members.

    Can I look up other posts made by a particular user?
    Yes, click on the person's username anywhere in the forums, or go to our members page and look up their profile.

    I want to change something in one of my posts. Can I go back and fix it?
    Yes. Click on your post to open it. Make your changes in the text box and click "edit post" at bottom to complete the changes.

    Can I delete a post?
    Not on your own. You can edit the post to remove all the text from it, but you cannot delete it entirely. If it's an emergency, you may email cincymoms@cincymoms.com and we will take a look and decide whether to delete it.

    Are the Talk forums moderated?
    Lightly. The managing editor sometimes intervenes in discussions when she receives complaints. We also have five part-time staffers who remind people of forum etiquette, move some posts and delete others. But we also count on members themselves to help keep conversations on track. We trust our members and know that the majority want a community they can be proud of.

    What are the guidelines for behavior in the forums?
    cincyMOMS does not allow:

    • "Outing" of a poster's identity by posting their real name on the site. There is an expectation of anonymity on cincyMOMS that must be respected. Even if a poster leaves clues that make it possible to figure out who he or she is, members may not retaliate against that person by posting his or her identity on the site. Those who do this may be temporarily or permanently banned from the site. If you have a complaint about another poster, you should email it to cincymoms@cincymoms.com.
    • Arguments from one thread to spill over into others. You cannot "stalk" someone across the message boards in order to continue a fight. Anyone who does this will get a warning or will have their account deleted, depending on the circumstances.
    • Hate speech. Comments that condemn or repeat stereotypes about an entire group of people, that call for violence against a particular type of person, etc., will be deleted and the poster blocked from the site.
    • Personal attacks on other members. Name-calling, mocking, belittling, baiting or cursing may result in removal from the site, either on a temporary or permanent basis.
    • There are specific rules for the Politics and Romance & Sex forums. Please look for posts at the top of those forums that explain the rules there.
    • "Hijacking" of discussions when it leads to side arguments about unrelated subjects, and the side arguments are distracting to those interested in the original post.
    • Gossip about posters or other individuals who are not part of the conversation and thus cannot defend themselves. Gossip creates an uncomfortable atmosphere on the site. People try to guess who is being talked about and often guess wrong. If you have information about a poster that you believe needs to come out, please email your concerns to cincymoms@cincymoms.com.
    • Defamatory statements. You are responsible for what you say on CincyMOMS. If you're identifying public individuals by name, you should not present damaging "facts" about them unless you're certain the facts are true and you can prove them.
    • Long arguments (flame wars) between the same two or three people who keep repeating their opinions, or are attacking each other instead of the issue at hand. Such threads may be locked to further comment, and/or the posters may be temporarily or permanently banned from the site.
    • Gratuitous use of profanity.
    • Profane or explicit images in avatars, including the "b word" and exposure of private parts.

      We reserve the right to delete any of the above if we happen to see it on the site. Whenever possible, we will first post a warning in the discussion so that members have the opportunity to change course on their own. If anything is deleted, we will post a specific explanation.

      We do not monitor the site at all times, so we will not catch every violation of these guidelines. If you see any potential violations, please email the specifics to us at cincymoms@cincymoms.com. Please include the URL from your browser address bar so that we can go straight to the discussion. We rely heavily on email from members to help us monitor the site.

      Be advised that we will at times encourage members to work out a conflict among themselves, rather than relying on moderation. Members should also be aware that if they post divisive, controversial or inflammatory statements on the site, they are bound to get some strongly worded responses, and in such cases we may not intervene.

    What can I do about obnoxious users or posts I consider objectionable?
    You can use the feedback form on our Contact Us page, or you may send an email to cincymoms@cincymoms.com, or you may email Managing Editor Karen Gutierrez through the site by clicking on her username, cincymom. All of these emails go directly to Karen, and she distributes them to the rest of the moderators for action. Karen checks her email via handheld when not at her computer, so that emergencies can be handled promptly.
    Keep in mind that this is an open forum. We rarely delete posts, although we will take action if guidelines are violated.

    Who's on the paid staff of cincyMOMS?
    Managing Editor Karen Gutierrez is the only full-time staff member, but the online, marketing and advertising departments of the Cincinnati Enquirer also are involved with the site.

    We also employ five moms on a part-time basis to delete improper ads from the forums, move posts to the correct categories when necessary, delete or lock discussions when necessary and send emails or make posts to remind people of forum guidelines. The usernames of the five moms are Organized Chaos, MizGreenJeans, MommyontheGo, OHmom and Zoesmomma. They participate in the forums just like anyone else. When they pop in on an official basis, they sign their posts with their first names followed by "Moderator, cincyMOMS." You may email them by clicking on their usernames, but the most efficient way to reach all the moderators is to email Karen in the manner described above.


    Advertising and Marketing Partnerships

    What are my options for paid advertising?

    We love our advertisers! Please contact our advertising director, Jamie Asquith, at 513-768-8432 or jasquith@enquirer.com, for information on display ads or sponsorship of forum pages.

    To discuss a marketing and advertising partnership with cincyMOMS, please contact Reagan Zugelter at 513-768-8015 or rzugelter@enquirer.com.

    You may also be interested in purchasing one of the small, text-only ads that appears in various places on our site. These are self-service. Go here to find out about text ads that run continuously on our site and others in the Enquirer network. Go here for information on text ads that appear on cincyMOMS during particular time periods of your choosing.

    How can I get my mom's club or playgroup listed on the site?

    To be included in our official list, send an email to cincymoms@cincymoms.com with the following information: Name of group, neighborhoods it serves, special interests served (SAHMs, children with autism, etc.), Web site if you have one, contact email or phone numbers, rhythm of meetings (every third Thursday, for example), time and location of meetings, dues if you have any and examples of activities. (You can put "varies" or "TBA" if you don't have set meeting times or locations.) To see what our official list looks like for other groups, click here.


    Calendar

    Click here to submit items to the cincyMOMS' free community calendar.

    I'm having trouble submitting items to the calendar, or my listing has not yet appeared. Help? It takes about a week for calendar submissions to appear. E-mail your questions to our calendar staff at calendar@cincinnati.com, or call 513-768-8218

    How do I see events suitable for children of a certain age? Click into any date on the calendar. Then use the "Filter by age" box at the upper left.


    Photos

    What's an avatar? How do I create one or change the one I have?
    Avatars are the tiny photos that appear with your username as a representation of you. For your avatar, you can use personal photos on your computer or download photos from sites offering free avatars.
    At the moment, loading an avatar is a bit tricky. We are temporarily sharing a log-in system wtih Cincinnati.Com, and during this time, you need to load your avatar on your Cincinnati.Com profile in order to make it appear on cincyMOMS. Go here for instructions.
    Next, follow these steps to ensure that the avatar shows on all your cincyMOMS posts:
    1. After loading your avatar on your Cincinnati.Com profile, go back to cincyMOMS.
    2. Clear your cookies. You can do this by hitting this page: http://cincymoms.cincinnati.com/KillCookie.aspx. You will probably be taken back to the master forum list. It may seem as if nothing happened. This is normal.
    3. Hit F5 to refresh your page. You should see your new avatar next to your posts.
    4. If not, our "kill cookies" page may not have worked for you. (There may be variation among browsers.) In that case, follow your browser's instructions for deleting cookies. Usually it's something like tools > internet options > delete cookies.
    Note: If you see a gray silhouette next to the "hi (your username)!" message at hte top of our forums, it doesn't necessarily mean that your avatar didn't work. Check your posts on cincyMOMS and see if it's there. Due to a temporary glitch, the gray silhouette often appears at the top even when your avatar is correctly appearing on your posts.


    How do I submit a photo to the cincyMOMS photo galleries?
    We love to see photos from our members! To submit photos to cincyMOMS, you must first log in. After logging in, go to our Pics page and click on the first link at the top, "Submit a photo to the cincyMOMS galleries." From there, click on the links and follow the instructions for submitting a photo to the gallery of your choice.
    Note: You should not use the link that says "post photos" under the "hi (your username)!" message. We are temporarily sharing a log-in system with Cincinnati.Com. During this time, all of the links under this message will take you to Cincinnati.Com. So if you click on "post photos," you will be taken to the Cincinnati.Com galleries. None of the photos you upload there will appear on cincyMOMS.

    I submitted a photo but it hasn't appeared on the site yet.
    All photos are reviewed by an editor before being posted to the site, so there is usually up to 24 hours of lag time. The editor posts four photos at a time in order to give all photos a chance to appear on the cincyMOMS home page.

    What sort of caption information should I submit? Our members love looking at each other's pictures, so if you want to include your username, feel free to do so by clicking in the box underneath the "upload your picture" field. This will cause your username to appear with your photo. If you do not want it to appear, leave the box unchecked. When it comes to real names, we recommend that you not provide any, or provide only first names for yourself and family members. The exception would be if we are running a photo contest and full names are required in the caption.

    Note that we have a Birth Announcements gallery for you to submit photos of newborns. Feel free to include weight, length and date and time of birth.

    What does "write a blog" mean?
    At the top of any forum page, you'll see a series of links under the "hi (your username)!" message. cincyMOMS is temporarily sharing a log-in system with Cincinnati.Com, and these links allow you to manage your account on Cincinnati.Com as well as take advantage of certain features of that site.
    One of those features is blogging. When you click "write a blog" you are prompted to create a blog that will reside on Cincinnati.Com. A blog is sort of like a personal diary on the Web. You post your thoughts - many bloggers do this at least once a day - and people can comment on what you've written. Some blogs have themes such as craft projects with kids, politics, couponing or TV fandom. Others are more random in nature. If you think you'd like to have a blog, feel free to start one on Cincinnati.Com. But, your blog will not be viewable on cincyMOMS. If your intention is to interact with women on our site or get advice from other moms, you should post a message on cincyMOMS, not create a blog.





    New Login System: Step-by-Step Instructions

    If you're logging in for the first time since the change on May 13, you'll see a couple of new aspects to your user profile and our sign-in process. In the space that follows, we'll walk you through the steps and explain everything. Once you've read and followed the steps below, if you have any questions or something isn't working right, please don't hesitate to email us through the help form that will be seen by our entire tech team. You may also want to check out the Cincinnati.Com help page that further explains the new log-in process. Thanks to all of you for your patience with these changes. They are necessary because we are unifying the log-in process for all the sites under the Cincinnati.Com umbrella, which includes cincyMOMS.

    Note: During all of the steps below, you need to use the email address that is on your cincyMOMS account.

    Step 1: Get started on resetting your password.
    Beginning around 8 a.m. on Tuesday, May 13, anyone who wants to post on cincyMOMS will need to get a new password from our system and log in with that password. If you usually stay logged in all the time, you'll find that you are logged out.
    To get your new password, open any page of our forums. (To do this, you could click on a discussion topic, or go to the "Talk" tab in the upper righthand corner of our home page.)
    Once you're in our forums, at the top left you will see a "Notice some changes?" box. Under that, you'll see the following new area:



    Step 2: Get a new password.
    Once you click "log in," you'll be taken to a box like the one below. Follow the instructions to get your new password.



    Tip: If you don't seem to have received your emailed password, check your spam folder to see if the password landed there. And make sure you're looking for the right email. It will list Cincinnati.Com as the sender, and the subject line will be "Cincinnati.Com membership reminder."

    Step 3: Log in with your new password.
    Go back to the log-in area you saw in Step 1. Click "log in." Enter your email address and the new password you received by email from us. This password will be long. First, try copying and pasting it into the space. If you try to type it and make a mistake, it will not work. If copying and pasting doesn't work, try carefully typing in the password. Certain email programs sometimes insert an invisible space in copied material, preventing the password from working when pasted.

    Step 4: Get to know the new ways to manage your profile.
    Once you log in, you will find at the top of the forums the bar pictured below. The red boxes explain what it all means.




    Step 5: Reload your avatar to your cincyMOMS profile.
    You'll notice after you log in that your avatar no longer shows on your cincyMOMS posts. You will need to go to your new profile on Cincinnati.Com to reload the image, after which it will appear again on cincyMOMS. Click on "update profile" (pictured above left), and you will see the following:





    Step 6: Final step for reloading your avatar.
    Click on "Profile" or "click here" as shown in the box above. You will be taken to the following:

    >

    Tip: After uploading your avatar to your Cincinnati.Com profile, you will need to log out of cincyMOMS and then log back in before you'll be able to see your avatar on your cincyMOMS posts. As of the evening of Tuesday, May 13, this was not working properly and many avatars were still not showing. We are aware of this and working to fix it. Thanks for your patience.

    Step 7 (almost done!): This step used to be: "Change your password to something you can remember." However, as of May 20, 2008, this tool doesn't seem to be working well and may create problems for you when you try to log in. So for the moment, we suggest sticking with your system-generated password.

    Once the tool is working better, here's what you would do: Go back to the bar you see at the top of the forums after you login. (Pictured in Step 4 above.) Click on "change password" and you will see the following box for changing your password. Fill out the fields, click "change password" and you're done.



    Whew! That's it for the basics of the changes. If you have any technical questions or if something is not working, feel free to email us. Thanks again for your patience as we lay the groundwork for improvements to cincyMOMS.



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